On Google Play
On the App Store
whatsapp Chat
Messenger
Customer service & Call centre
Do you need help with booking your flight? Or are you a travel agent wanting to register to use our Travel Trade Portal? Whatever you need, we are ready to assist you. Below you will find our contact details for the regions in which we operate. Give us a call.
South Africa
Contact Hours
Call Center:Mon-Sun & Public Holidays:
08h00 — 18h00
WhatsApp Line:Mon-Fri: 09h00 — 17h00
Sat: 09h00 — 13h00
Sun/Public Holidays: Closed
Airport Offices
fastjet Zimbabwe Limited
1st floor
Domestic Terminal
R. G. Mugabe International Airport
PO Box AP160,
Harare,
Zimbabwe
Harare R.G. Mugabe International Airport
International Terminal Ticket Office
International Terminal, Ground Floor
Hours:
Mon to Sat: 04h00 - 17h30
Sun: 06h20 - 17h30
Public Holidays: Open during hours of check-in only.
Domestic Terminal Ticket Office
Domestic Terminal, Ground Floor
Hours: Daily – Temporarily Closed for Renovations
Bulawayo Joshua Mqabuko Nkomo International Airport
Ground Floor Bulawayo
Hours:
Open during hours of check-in only.
Johannesburg Oliver Reginald Tambo International Airport
SC-15, Level 3
Terminal B
Hours:
Mon to Sun: 08h00 – 20h00
Victoria Falls International Airport
Shearwater Aviation Office Victoria Falls Airport
Hours:
Open during hours of check-in only.
Nelspruit Kruger Mpumalanga International Airport
R538 Plaston Road, Nelspruit
Hours:
Mon to Fri: 09h00 – 15h00
Sat/Sun/Public Holidays: Closed
Town Offices
Harare
9 Phillips Ave,
Belgravia,
Harare
Hours:
Mon to Fri: 08h00 - 16h30
Sat: 08h00 - 12h00
Sun/Public Holidays: Closed.
Bulawayo
Fazak Home & Hyper,
No. 4 Yellowood Lane,
Woodlands,
Bulawayo
Hours:
Mon to Fri: 08h30 - 16h30
Sat: 08h30 - 13h00
Sun/Public Holidays: Closed.
Victoria Falls
Shop 1-2 Sopers Arcade,
Shearwater,
Victoria Falls
Hours:
Mon to Fri: 08h00 - 17h00
Sat: 08h30 - 12h00
Sun: Closed
Public Holidays: 08h00 - 12h00
Travel Trade Support
Zimbabwe
9 Phillips Ave,Belgravia, Harare
Hours:
Mon to Fri: 08h30 - 16h00
Sat: 08h30 - 12h00
Sun/Public Holidays: Closed
South Africa
Hours:
Mon to Fri: 08h30 - 16h00
Sat: 08h30 - 12h00
Sun/Public Holidays: Closed
United Kingdom
Hours:
Mon to Fri: 08h30 -14h00
Sat/Sun/Public Holidays: Closed
Group Travel
Requests from within Zimbabwe
For group travel requests of more than 9 people
Requests from outside Zimbabwe
For group travel requests of more than 9 people
Discover More
Learn more about fastjet
Flying with us
Book your flight with our award-winning airline for world-class service and ultimate flexibility.
Get ready to fly
We can't wait to welcome you aboard. Find all of your important pre-flight information here.
